SYNERGIX WALLBOARD MONITORING (HONDA EXPERIENCE)

CLOCK

INCOMING CALL

0

ANSWERED CALL

0

ABANDONED IVR

0

ABANDONED

QUEUE

0

TRANSFER

0

AGENT

0

IVR

0

QUEUE

0

SERVICE LEVEL

CALL PERCENTAGE

ANSWERED CALL TYPE

ASA

00:00:00

ACD

00:00:00

ACW

00:00:00

AHT

00:00:00

ONLINE IN

0

ONLINE OUT

0

READY IN

0

READY OUT

0

READY MEDIA

0

ACW

0

BREAK

0

PAPER WORK

0

N/A

0

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